Refugee and Asylum Advice Service

Citizens Advice Staffordshire North and Stoke-on-Trent is registered with the Office of the Immigration Services Commissioner (OISC). This is a government body that regulates immigration advice which means our Refugee and Asylum team can give advice on any type of immigration issue, at any level, including refugee and asylum advice.

• Refugee and asylum Service Drop-in: Tuesdays 9.30am to 12pm or until the last ticket is given out if sooner (Hanley Office).
• Web Chat

Please be aware that the online advice and Web Chat is only at ‘level 1’. For more in depth advice about immigration issues, including refugee and asylum advice, you will need to attend our Refugee and Asylum drop-in.