Help to Claim Service (Universal Credit)

Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. This is usually up to the point you receive your first payment. Our advisers can help you with eligibility, completing the application, preparing for your appointment, and checking your payments.

If you have already received your first payment of Universal Credit contact our generalist advice team.

Help to Claim Advice Line:

• 0800 144 8 444 Calls are free
• Relay UK: 18001 then 0800 144 8 444

You can also speak to a Help to Claim adviser on Web Chat.