There are so many ways we can help
We have a range of affordability schemes which may be able to help you if you have a low household income or are struggling with your bills.
We’re currently helping more than 250,000 customers a year with our financial assistance schemes. But we know every story is different, and that’s why our team want to work with you to understand the support that you need.
If you know you need help, follow our steps to see how you can make sure your bills are as affordable as possible, and if necessary, find the right support scheme for you.
We can also point you in the right direction of other organisations who can help.
Help with paying your bill | Help when you need it | My Account | Severn Trent Water (stwater.co.uk)