We work with individuals to help decide the best options for solving their debt issues. We are there to help, support and advise as to what seems the best way forward to help them sort out personal debt problems.
Money Matters is a free debt advice service provided by saltbox.
We can:
- carry out benefit checks to maximise income.
- assist people to make phone calls to the DWP to find out what is happening with a claim, to make a new claim for benefit or to notify them of changes of circumstances
- assist people to make online claims for benefits if they don’t have access to the internet, or need support with this
- complete online claims for benefits such as Jobseekers Allowance, Universal Credit, Housing Benefit, Council Tax Support and Discretionary Housing Payments
- support with basic energy advice and make calls to the supplier where needed
- help to draw up a budget and discuss ways to maximise income and minimise expenses
- provide debt advice that is free, impartial, confidential and based on the individual’s circumstances.
- signpost people to other services for further help
